Refund policy

Due to the intimate nature of our products, most items are non-returnable.

❌ Non-Returnable Items

• Customized products
• Used items
• Products damaged due to misuse

📦 Damaged or Defective Items

If your product arrives damaged:

• Contact us within 48 hours of delivery
• Provide clear photos and videos

After verification, we may offer:

• Replacement parts
• Partial refund
• Full replacement (if confirmed defective)

⏳ Order Cancellation

Orders may be canceled within 24 hours of purchase.
Once production begins, cancellation may not be possible.